At, we strive to provide you with the highest quality products and services. If you are not completely satisfied with your purchase, we offer a transparent and fair Refund and Returns Policy to ensure your satisfaction. Please read the following guidelines regarding refunds and returns:

  1. Eligibility for Refunds and Returns:
    • Prescription Medications: Due to safety and hygiene reasons, we cannot accept returns or provide refunds for prescription medications once they have left our facility, except in the case of an error on our part.
    • Over-the-Counter (OTC) Products: Unopened and unused OTC products may be eligible for a refund or return if returned within 10 days from the date of purchase.
  2. Damaged or Incorrect Items:
    • If you receive a damaged or incorrect item, please contact our customer support team within 5 days of receiving the order. We will arrange for a replacement or refund, including any applicable shipping costs.
  3. Process for Returns:
    • If you are eligible for a return, please contact our customer support team to initiate the return process. They will provide you with instructions and any necessary return authorization.
    • Please ensure that the product is unopened, unused, and in its original packaging. Include all accessories, inserts, and documentation that were included with the product.
    • You will be responsible for the return shipping costs unless the return is due to an error on our part.
  4. Refund Process:
    • Once we receive the returned item and verify its condition, we will initiate the refund process. Refunds will be issued in the original form of payment, unless otherwise specified.
    • Please note that it may take 15 business days for the refund to be processed and for the funds to appear in your account. The exact timeframe may vary depending on your financial institution.
  5. Non-Refundable Items:
    • Certain items, such as perishable goods, personalized products, or items marked as non-refundable, may not be eligible for returns or refunds. Please check the product description or contact our customer support team for more information.
  6. Customer Support:
    • If you have any questions or concerns regarding our Refund and Returns Policy, please don’t hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction.

Please note that our Refund and Returns Policy applies to purchases made through our website. If you have made a purchase through a third-party retailer, please refer to their respective refund and returns policy.

At, we value your trust and strive to provide a positive shopping experience. We are committed to resolving any issues that may arise and ensuring your satisfaction with our products and services.